The Moshiers’ love traveling, enjoy all kinds of tea and are enthralled with tea rooms. They began investigating this idea almost two years ago. They contacted owners of other tea rooms and it was while Gidgette was reviewing information on the Small Business Association website (SBA.gov) a popup appeared asking if she wanted to contact SCORE. “SCORE,” she thought. “What’s that?” She clicked, filled out the request for a mentor and then began the journey to turn their dream into a reality.
The Moshier’s were paired with Dick Milon. Dick, in addition to his volunteer work with SCORE, is still active as a hospitality consultant and conducts management skills workshops. Dick’s career has been in hotel management, restaurants and also with contract food service where he was employed in management by Aramark, an international company providing services in 21 different countries.
The Moshiers’ initial idea was to start out with about 1,000 square feet of space and serve only teas with a high tea service. Once they connected with Dick, he spent more than two hours with Gidgette in that first meeting. “He went through every aspect of running a food business,” explained Gidgette, “from costing out the food, to hiring employees, to what should be contained within the four walls. I went back and talked to my husband and explained that just having tea and high tea would not be a viable business.”